INFORMATION NOTICE UNDER THE LAW ON THE PROTECTION OF PERSONAL DATA
Dear Customers,
As Vivora Therapy, we would like to inform you about our practices and your rights under Law No. 6698 on the Protection of Personal Data (“KVKK Regulations”). Pursuant to the provisions of Law No. 6698 on the Protection of Personal Data and related regulations, any information that identifies or can identify you, including your sensitive personal data, is considered personal data and is processed by Vivora Therapy as the Data Controller, within the scope and limits determined by the legislation, as explained below.
The term “Processing of Your Personal Data” includes any operation performed on your data, such as obtaining, recording, storing, preserving, modifying, rearranging, disclosing, transferring, inheriting, making accessible, classifying, or preventing the use of data.
1- Purpose of Processing Your Personal Data and Processed Personal Data
Your personal information is collected through contracts, information forms, and other documents arranged with your consent and/or signature; notifications made electronically via your consent and/or signature; physical environments, call centers, websites, mobile applications, social media, and other public channels, user interviews, judicial record scans, market intelligence, Identity Sharing System, SMS channels, digital applications, and written or digital applications made to sales teams. This information is processed in whole or in part through automated means or as part of a data recording system and is stored within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698.
2- Legal Grounds and Consent for Processing Personal Data
If your consent has not been previously obtained, we will request this consent when legally required. You can provide consent by checking the approval boxes on the relevant fields on our website or membership page. In this context, permissions are requested for personalized advertisements, sales, marketing, surveys, and similar physical or electronic communications to enable you to benefit from the products and services provided by Vivora Therapy.
You may withdraw your consent at any time by contacting Vivora Therapy.
3- Sharing and Transfer of Personal Data
Your personal data processed by Vivora Therapy may be transferred to administrative and official authorities, third-party service providers, program partners with whom we collaborate, and other parties deemed necessary to conduct our activities, in accordance with legal security and confidentiality principles and by taking adequate measures. All legal requirements are fulfilled during such transfers.
Your personal data that may be transferred abroad includes:
- Identity Data: Name, surname
- Contact Data: Email, phone number, address
- Visual and Audio Data: Photograph
- Other Data: Access date and time, device ID, operating system, browser type, and IP address
As Vivora Therapy, we may transfer, process, and store your personal data within Turkey or abroad, including but not limited to EU countries, the USA, the UK, and OECD countries, to servers, hosting companies, programs, cloud computing systems, and electronic platforms providing storage, archiving, and IT support services, while ensuring necessary security measures.
4- Your Rights Under the Law
As personal data owners, you can submit your requests by applying in person to the address provided below, through a notary, or via the email address registered in Vivora Therapy’s system, which was provided during account creation. Applications must be in Turkish and include your name, surname, Turkish ID number, address for notifications, email address for correspondence, and the subject of your request, along with supporting information and documents. For written applications, a signature is legally required.
Vivora Therapy will respond to requests free of charge as soon as possible and within 30 days at the latest, depending on the nature of the request. However, if the process incurs a cost, the fee determined by the Personal Data Protection Board’s tariff may be charged.
As personal data owners, you have the following rights:
- To learn whether your personal data is being processed
- To request information if your personal data has been processed
- To learn the purpose of processing your personal data and whether it is used appropriately
- To know the third parties to whom personal data has been transferred domestically or abroad
- To request the correction of incomplete or incorrect personal data and to request notification of such corrections to third parties to whom the data has been transferred
- To request the deletion or destruction of personal data in accordance with the conditions stipulated by the law and to request notification of such actions to third parties to whom the data has been transferred
- To object to the occurrence of a result against you arising from the analysis of data exclusively through automated systems
- To demand compensation for damages arising from the unlawful processing of personal data
Application Information
For applications via email:
To consent to the processing of your personal data by Vivora Therapy, please click on the “Check Box” next to this text.